In this instance the relationship becomes a continuous battle of “is the report REALLY necessary” and no one survives the strife that ensues. |
In this instance the relationship becomes a continuous battle between each report, the role(s) requiring it, and the resources that were previously allotted. The battle now shifts to one between the various roles in the customer’s organization(s) and (in the end), few survive the strife that ensues.
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In this instance the agreement becomes a form of TEAM effort. If a new report is required, then both the customer and the consulting company bring their best efforts to the table. Is the report required? What are the details of that report? Is it achievable? What is the work effort required to produce the report? Can the required level of budget be obtained? ALL participants are joined together to address the change(s) in the agreement.
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unambiguousness.pdf | |
File Size: | 182 kb |
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